What does “Perfume’’ mean?
The word comes from Latin, meaning “a sweet-smelling fluid containing the essence of flowers and other substances”. However, perfume has its origins in an ancient Roman ritual. In the temples of Rome, crushed flowers, leaves, wood shavings, spices and aromatic resins were thrown onto burning coals as offerings to the gods. The resultant scents released through the wafting smoke were the origination of perfume. (And legend has it that Queen Cleopatra doused herself with amphoras of Perfume, before setting sail to meet her love, Marc Antony!)
What is the difference between Parfum, EDP, EDT, Deo, Aftershave and Cologne etc.?
These descriptions are used to identify the strength or concentration of perfume oil in a fragrance. The concentrations can vary from fragrance to fragrance, but here is an average guide. In general, the higher the percentage, the higher the price – but be aware that different concentrations (Perfume or Eau de Toilette, etc.) may also have different notes in them, and not simply be weaker or stronger. So, when you like a fragrance, we suggest you explore its different concentrations.
Extract/solid perfume – 20-30%
Perfume – 15-25 %
Eau de Parfum (EDP) – 8-15%
Eau de Toilette (EDT) – 4-8%
Deodorants (Deos)- 2-4%
Cologne (EDC) – 2-4%
Aftershave – 2-4%
What is the difference between essential oil and perfume oil?
Essential oils are volatile, fragrant liquids extracted from plant leaves, bark, wood, stems, flowers, seeds, buds, roots, resins and petals, usually through steam distillation. In other words, they are raw materials that can be used to create perfumes. They are highly concentrated and should not be applied directly on the skin apart from a few exceptions. (Ouch! You don’t want a fragrance that can burn you, do you?) However, they can be diluted in a carrier oil, such as jojoba, for such use. Perfume oils on the other hand are fragrance components, natural or synthetic, in an oily base rather than an alcohol base, and can be applied directly on the skin.
What kind of ingredients are found in perfume?
Perfume is composed of 2 key ingredients: the base liquid or solvent and the fragrance oil.
The solvent is usually alcohol or water and forms the bulk of the perfume. The fragrance oils are dissolved in the solvent for easy application.
The fragrance oil comprises different notes – to create a complex blend, from different raw materials. These include some very exotic materials directly sourced from nature. Fragrance oils are mainly distilled or extracted directly from fruits, herbs, flowers, blossoms, barks, leaves, twigs, roots, resins, bulbs, rhizomes, seeds, woods and more.
Perfumers also use synthetics – man-made molecules, including the famous aldehydes, but nowadays almost any aroma can be synthesised. Violet, for instance, is always synthetic, as it cannot be extracted from the plant. Musks are now mostly synthetic, because of conservation concerns. Even lily of the valley must be synthesised, because those intensely scented nodding white flowers will not give up their fragrant beauty to a perfumer. (They prefer to bask blissfully in the sun, radiantly streaming down the valley.)
Is natural perfume best?
Just like everything natural is not good for the skin, every natural perfume is not good for the body. In fact, very few perfumes are 100% natural. One reason perfumers like to use synthetics is to enhance their staying power, as some of the naturals have a short lifespan on the skin, and the man-made ingredients act like a fixative, increasing the duration of the fragrance.
What is the alcohol percentage in perfume?
A small amount of alcohol is used in this perfume, to enable it to last longer. However, the strength of a perfume is measured by the concentration of fragrance oil in it. This is an EDP (Eau De Parfum), hence the fragrance oil concentration is between a good 18-22%.
Is Musk used as an ingredient in perfumes?
Traditionally, perfumes were made using natural elements such as flowers, herbs, animal derivatives, spices, etc. With advancement in technology and in an effort to safeguard nature, perfumeries today have shifted to synthetic compounds which mimic the fragrance of several naturally occurring raw materials. Hence the musk in Eze is not taken from a deer but is a safe synthetic compound that matches the fragrance of natural musk so the world can continue to experience the richness of this note without harming any species in the process
What are the fragrance/ olfactory families?
There are four main fragrance families with distinctive characteristics. It’s great to familiarise yourself with the families and discover which one you normally gravitate to. Call it brotherly or sisterly affection, but we all ordinarily have one olfactory family in particular that we favour, whether we realise it or not.
Oriental scents can be sharp and spicy, mellowed and softened with sweet rich notes like cinnamon or vanilla. The Oriental family is further split into three subcategories – the slightly floral Soft Oriental, the spicy warmth of Oriental, and the deep, rich musk of Woody Oriental.
What you can expect to smell:
The Woody family can be seen as being masculine, though in truth this really isn’t the case. Who wouldn’t like the deep, natural fragrances of a forest? This fragrance family can be used by anyone, and the dry rich scents make great home fragrances. This family’s subcategories are opulent Woody scents, earthy Mossy Wood scents and smoky Dry Wood scents.
What you can expect to smell:
If you prefer something a little lighter, crisper and brighter than Oriental or Woody, your fragrance choice may well fall into the Fresh family. Zesty, herby or citrusy notes uplift Fresh scents and make them a wonderful choice for a light daytime fragrance. Fresh subcategories include herby Aromatic scents, zesty Citrus notes, Water scents like sea salt and fresh rain, and clean Green scents. All of them as fresh as a lilting breeze, whistling by your window!
What you can expect to smell:
The final olfactory family is the most widely used and well-known: the Floral family. Similar to the aforementioned Woody family, Floral has traditionally been pigeonholed into being solely a feminine fragrance – though again, this isn’t necessarily the case in modern perfumes. That would be tantamount to concluding that men dislike flowers, which quite frankly isn’t the case. Floral scents can range from delicate and powdery to sharp, sweet and edible. This diverse fragrance family is split into four subcategories: tropical or sweet Fruity scents, traditional fresh Floral notes, elegant Soft Floral and slightly spicy Floral Oriental.
What you can expect to smell:
- Orange Blossom
- Ylang Ylang
What is a fragrance note?
A note in a perfume is an individual element – for instance, lemon, jasmine, rose, apple, sandalwood, and the many thousands of other flowers, herbs, spices and woods that perfumers use. They combine the individual notes, to create harmonies and compositions. The language of perfumery borrows heavily from the scales of music, and has never really evolved its own vocabulary. A perfumer can quite correctly be compared to the conductor of an orchestra, delicately isolating and combining fragrant notes, to create a memorable melody of scent and aroma.
What do the ‘top’, ‘heart’ and ‘base’ notes mean?
In classical perfumery the perfumer will arrange his/her ingredients/notes in a pyramid shape. Quite like a page of beautiful music, if one were to compare creating a perfume to composing a magical melody. Top Notes/head are evident as soon as your perfume touches your skin; these are usually lighter – citrus, herbs, fruits. They are followed by the middle notes/heart notes which tend to be floral – rose, jasmine, ylang ylang. They may be sensed at the start – but really, they make up the heart of the fragrance, which develops after 10-15 minutes They stay longer on the skin than top notes. Finally, the base notes/fond come through, with a direct relation to the staying power of the perfume. They help slow down the evaporation of the perfume and help perfumes last longer. There’s a comparatively small range of base notes for a perfumer to work with – sandalwood, musk, vanilla, oak moss, patchouli – because only a (generous) handful last long enough on the skin to ‘fix’ the smell.
Where should I apply perfume?
Spray/dab on your ‘hot spots’, or pulse points – behind the ears, temples, wrists, nape of neck, back of the knees, in the crease of your elbows, between your breasts, the small of your back, navel area. The blood flows close to the surface in these zones, and heats the fragrance oils. But do be aware of one no-no: perfume industry ‘insiders’ never ever rub their wrists together after applying fragrance, because it affects the oils. Spray, waft your wrists around – and be patient! You’re in this for slightly long-term.
How much should I wear?
This is personal – but enough so you can smell it, and not too much that it overpowers the surrounding area. Your ‘scent circle’ should be your arms’ length and only when people come into your circle should they experience your perfume. If you’re unsure about whether you tend to ‘overdo’ your fragrance, ask a (good) friend. And take into account the occasion, too: you would certainly want to wear more for a romantic night out than to the office, or lunch with a future mother-in-law!
How should I spray my perfume?
Spray from 8 to 10 inches (20-25 cm) away from your body, and let it develop on the skin. DO NOT RUB! Do spray fragrance into your hair rather than all over your body. This will help the scent to last longer, compared to quickly rubbing off your skin. It also means that when moving your head, there’ll be a more natural whiff of fragrance. Or spray perfume into the air, like a cloud, and walk through it! Everything about a perfume is a little classy. It should not be overdone.
Can I wear more than one perfume at a time?
Yes! Did you know that in the Middle East, women layer up to SEVEN fragrances at a time? Never be afraid to play with perfume. (The wonderful thing about fragrance is there is no right or wrong: if you like something, then it’s right.) As your sense of smell becomes more proficient, you should become more adept at working out which fragrances will enhance each other. Initially, you might want to try wearing two fragrances from the same ‘family’, and gradually become more daring.
Can perfume last all day?
Perfume can last four to six hours (or even longer), depending on the ingredients – and how dry your skin is. (Perfumes dissipate much faster on dry skins, or when the air is particularly dry.) From the moment you apply: the top notes, or ‘head’ notes last around 5-15 minutes before they disappear. The middle notes last from two to four hours and make up most of the fragrance. The base notes (very occasionally referred to as ‘fond’) usually last from four to six hours.
How long will the perfume last on me?
That depends on the type of fragrance and on your unique odour footprint, as well as the oiliness or dryness of your skin; perfume likes to ‘cling’ to oil, and perfumes last longer on oilier-complexioned people. The strength of the fragrance is also a factor, and so are the notes: deep, smouldering base notes – the woods, resins, leather and tobacco etc. – last longer. So, a fresh cologne will never last as long as an Oriental. This could also mean enhancing the natural oil of your skin – or in other words, if you have dry skin, you would do well to smooth on a body lotion or a rich cream, before applying your perfume, to give it something to ‘cling’ to.
How can I make my perfume last longer on my skin?
If you moisturise your skin, this gives the oils something to ‘cling’ to and will boost its staying power. And as the perfume interacts with your skin, it will create your own unique fragrance. So: if the ‘matching’ body products are available, it’s a beautiful way to ‘layer’ on your fragrance; body creams and body lotions, in particular, add emollients which hold perfume. If these range extensions aren’t available, go for an unscented body cream, butter or lotion which won’t clash with your chosen scent. They’re equivalent to ‘primers’ for perfumes.
Can I wear a men’s fragrance as a ‘perfume’?
Absolutely. Only in the last 150 years have distinctions been made between male and female fragrances. Of course, some may be more suited to a particular gender, but it is all personal choice. We know men who wear women’s fragrances, and plenty of women who adore men’s fragrances. There really aren’t any ‘rights’ and ‘wrongs’. Quite like, a lot of women now like to sport watches with large dials - once considered the exclusive bastion of men!
Why can’t I smell my own perfume after several minutes?
The nose becomes desensitised and quickly gets used to the notes of your perfume. You may not be able to smell it at all after 30-40 minutes, although your friends and colleagues will in all probability, still be able to.
Can perfume help change my mood?
Yes: many people use fragrance as a lift for their spirits, and there is even a name for the science behind this: ‘aromachology’. It’s been scientifically proven that aromas can have an impact on mood and emotions – not just personally, but also affecting those around you. Bergamot is a feel-good ingredient, peppermint makes you perkier and more alert, and grapefruit – believe it or not – makes others believe you’re younger than you are…! This is one reason so many people now have a ‘wardrobe’ of fragrances, rather than just one signature scent: a perfume to make them feel romantic, after a hard day staring at a computer screen; or, to give them a relaxed, weekend feel on Saturdays and Sundays – or simply something that they spritz on for work, in the morning, which makes them feel focused and professional, in much the same manner as a smart suit or a crisp white shirt…
What can I do if I am allergic to perfume?
If you are really and truly allergic, then we suggest you do not wear perfume. If you experience a rash, redness or itching, coughing or problems with breathing, and you’ve established a link to a perfume (or all perfumes), you may have to avoid it altogether, or find a different way to enjoy fragrance. (TIP: People who have an allergic skin reaction to perfume might like to spray the inside hem of their clothing, on the underside of a lapel, or spray a cotton wool pad and tuck it into a pocket.)
If you wish to continue to wear perfume, and your skin reacts to it, it would be a good idea to get a referral to a dermatologist who can run patch tests to establish which common allergen/s in perfume affect you. Today, regulations require manufacturers to list known allergens – linalool, geraniol, methoxycinnamate etc. – on the outer box. This does not mean you will be allergic to them – the vast majority of people aren’t – but you might be. This listing does at least allow people to avoid ingredients they know they react to. (Although it’s not hugely helpful because most perfumes do seem to contain many of the known allergens: they are very common ingredients.)
Is it suitable for people with migraine issues?
While the fragrances are subtle enough to not irritate people who are sensitive to migraines, we recommend starting with light sprays of the perfume, in case you have migraines, to build a comfort level. Kindly consult your physician before use.
How long will an open bottle last?
A fragrance certainly doesn’t last forever – but storing it correctly will help preserve the quality and lifespan of your perfume. The key is to keep it away from light and heat – so a bathroom, or a sunny dressing table, is NOT the place for your fragrance: higher temperatures affect the top notes of a fragrance, making it musty, or more sour. (Perfumes could definitely do without an extra dose of Vitamin D.) If you have a dark cupboard to store perfume in, or a drawer, that would be perfect. Ideally, keep in the box, or – if you’re using a drawer – wrap bottles in a scarf, or even plastic, unglamorous as that is. Be aware that perfume that’s never been opened and kept in a dark place can last more than 40 years…! (That’s long enough to be gifted to the next generation.)
If you can’t manage that environment, store on a shelf that doesn’t get direct sunlight, in a not-too-hot room. Then once a bottle is open, you should get up to two years’ life out of it. Lighter, citrussy scents deteriorate faster than opulent florals. You may find you get a better life out of a spray bottle than a splash: if you touch the glass to your skin, and oil from your body gets into the bottle, that can affect the lifespan of your perfume, too: touch your skin to the rim of the bottle – and don’t use stoppers for application, as they are in contact with the contents. NB Dark glass preserves scent for longer than clear versions. But don’t hang onto any fragrance for too long…! Remember: perfume is to be worn and enjoyed.
How do I know if a perfume is no longer effective?
The colour might darken, and the liquid may thicken and/or become cloudy – and you can be sure it will not smell like your normal scent. There’s really nothing you can do to redeem it at this point, alas. You might, however, want to preserve a bottle just for its design.
Are there some fragrances designed to be worn for daytime, or for evening…?
Some do have the name ‘Night’, or ‘Nuit’ – which can be a clue that they’re intended for evening wear. But really, there are no hard and fast rules that have to be followed. (You could, for example, wear a ‘Nuit’ perfume for a lunch date and score big points just for being different!) This really is all about you. What you may want to do with a favourite fragrance, however, is choose a lighter concentration for daytime – an eau de parfum, or eau de toilette – and apply the perfume version, at night, which is basically a more intense version of the same scent. But then again, play by your own rules.
Are some perfumes created to be worn on special occasions?
Some perfumes have been advertised over the years on a model dressed as a bride, but it would be pretty uncommercial of a fragrance house to market a fragrance for special occasions only. What many, many people like to do, though, if there’s an impending big day – a wedding, an anniversary, maybe even an awards ceremony – is to choose a new fragrance which will forever bring back memories of that important occasion. A perfume, like a song, can stir very strong memories.
Why is perfume more expensive?
The price of a perfume is a reflection of the cost of the precious raw materials, and the length of time it has taken to create and develop the perfume. The skill of the perfumer – who must train for seven years, before qualifying – also has to be factored in, somewhere. Creating a great perfume is very much like creating a good wine. It is all the subtle nuances that make all the difference. The design costs for the bottle – and the bottle itself – are also contributing factors. Perfume is an art, and a craft – and we believe it is priceless. We would rather save for a beautiful new perfume than another pair of shoes, ourselves!
Why do perfumes smell different on different people?
Your own body chemistry affects how different notes react on your skin. Anything that affects the "natural" smell of your skin, such as stress, hormonal changes, your current diet or medications, might change how a perfume smells on you. (Hey! You having that cough syrup can actually take your perfume notes in a different direction.)
How do you differentiate between Feminine, Masculine and Unisex Fragrances?
We believe that guidelines on what women or men should be wearing are outdated. Customers continuously surprise us with what they believe suits them and it would be futile to stop anybody from wearing what they love and what suits them, just because of conventions that are passé about femininity or masculinity. Our society is gender fluid, and we believe that perfume is the same.
Instead, we find that the following have a more significant impact on the choice of fragrance:
- Skin type, e.g. fragrances should be allowed to react and adapt to your skin
- Climate, e.g. warmer or colder
- Season of the year, e.g. Summer, Winter, Spring, Autumn
- Occasion, e.g. are you going to the Opera or to play Tennis
- Mood, e.g. how do we feel today?
- Diet, e.g. your preferred type of food has an impact on which fragrance adapts well to you.
How do I buy a fragrance online without smelling it?
Online purchases without smelling, shouldn’t be a problem if you stick to the notes and families you know you love. Definitely don’t use online shopping as an opportunity to be wildly experimental. It’s a little like ordering a good-looking shirt or a fancy top, online. Once you are confident that the size delivered fits well, you can go for more variations in colour or design. We also offer 'Eze Discovery Boxes' for selected fragrances, allowing you to sample the fragrance without spending too much.
How can one be sure about the genuineness of the product purchased from the marketplace?
Eze is available on the e-marketplaces through its own account: Eze Perfumes and is currently not available through any other retailer.
Can we return the tester (vial) perfume?
The vials are non-returnable.
What does the packaging look like?
The packaging for Eze Perfumes can be viewed in the image carousel on the marketplace, or our website www.ezeperfumes.com
Will my armpit burn when I spray EZE perfume?
Ideally, perfumes should never be sprayed directly in the armpits as the skin of that region is very sensitive. It is advisable to spray the perfume near the armpits or on the fabric covering it, to avoid a burning sensation.
Can teenagers use this?
Yes, Eze Perfumes have been comprehensively tested and are safe for use by teenagers.
Can children use EZE perfumes?
Eze Perfumes are recommended for children of age 14+. That’s not too long to wait for to smell extra-special, is it?
Is Eze Perfumes available offline?
We have recently launched our first store at Centro, MSM PARANJAPE MALL, OFF KARVE ROAD, NEAR MES COLLEGE, Pune, Maharashtra. You can find all our collections under one roof.
Is this perfume unisex?
We do have some specially created unisex variants among our perfumes.
Is it for man or woman?
Eze Perfumes has a Man, Woman and Unisex range.
What is the manufacturing date?
The manufacturing date of Eze Perfumes is mentioned on the outer carton of each perfume.
What would be the expiry date of the perfume? Will it be in months or years?
The expiry date of the product is three years from the date of manufacturing. Eze Perfumes do not lose any of the intensity of their fragrance for years, when stored in the correct manner.
Why are Eze Perfumes more expensive than other market competitors?
The price of Eze Perfumes is a reflection of the cost of the precious raw materials, the perfumer’s expertise, and the length of time it has taken to create and develop these perfumes.
How many bottles are available in a combo pack?
4- in the Vial box (Man and Woman) and 3- in the gift box.
Which of the Eze Perfumes last longer?
All Eze Perfumes last for 6-8 hours. Nomad and Id can last even after you have a wash.
Should we order Eze Perfumes from Amazon or directly from the website?
Eze Perfumes are available on Amazon, Flipkart, Myntra, Nykaa, Meesho, Smytten, Friday Charm, Gift Cart and the Eze Website. You can go ahead and order from whichever of these sales channels that you are comfortable with.
Is it cruelty-free?
Yes, the creators of Eze Perfumes are very particular that all their offerings are cruelty free!
Are there any trial packs?
4x3ml vials with three Man and one Unisex variant & 4x3ml vials with three Woman and one Unisex variant.
Which perfume is good for sweaty bodies?
Perfumes react differently with different body types. In fact, perfumes are a great way to mask sweat odour. So, if you believe you sweat a little more, then use one of the stronger fragrances from the Eze Perfumes range. You will happily realise that it works to your advantage.
Does this perfume leave a stain on clothes?
Absolutely no. Unlike cheap deos or perfumes, Eze will not stain your clothes.
How can we trust the product when it is non-refundable?
Every bottle of Eze Perfume goes through strict quality checks at multiple stages before it reaches you. In fact, we are sure that once you use any of the fragrances from Eze Perfumes, you will keep coming back for more.
Is this a gas-based or liquid-based perfume?
Eze Perfumes are composed of 2 key ingredients: the base liquid or solvent and the fragrance oil.
Do you gift-wrap the product?
Eze Perfumes come to you in a unique shape and packaging. We leave the gift wrapping to you and your imagination!
How does this perfume fare in hot climates?
The fragrance from Eze Perfumes lasts anywhere between 6-8 hrs even in hot climates.
Are Eze Perfumes EDP or EDT?
Eze Perfumes are Eau De Parfum (EDP) which is the highest concentration among perfumes.
Is this a secure site?
We take security very seriously and want to give our customers peace of mind and a safe, secure shopping experience. After all, we want your entire experience with us to be smelling like roses! From the moment you enter the checkout, every piece of information is secure. Any payment transactions will be encrypted using secure sockets layer (SSL) technology and all your personal details are stored in accordance with the Data Protection Act 2018.
Our checkout process uses industry standard SSL (Secure Sockets Layer) 128-bit encryption (the strongest possible) which secures your data. In our case, this service is provided by Shopify.
How do I place an order?
The quickest and easiest way to order is via our website. If you have any queries or questions, please feel free to call or email us on firstname.lastname@example.org
How quickly will I receive my order?
We process and dispatch orders as quickly as possible. (The sooner you start smelling irresistible, the better.) We deliver using Delhivery. Our standard delivery timeframe is 3-5 business days from the date of order placement.
Why hasn’t my order been dispatched?
If you order after 3pm on a Friday, your order will not be dispatched until the following Monday (this can change in busy periods). Other reasons for delays in dispatch are:
- The product you have ordered could have gone out of stock. One of our Customer Service team members will be in touch.
- Your order could have flagged up as a risk of fraud. In which case we will place the order on hold until we have investigated this further.
What do I do if my order shows as delivered but I have not received it?
If you have tracked your order and it shows your order has been delivered, but you have not received it, please contact our Customer Service team within 7 days of the delivery date shown, otherwise we will not be able to process your claim for the order not being received. You can do this either by calling 18002091901 Monday to Friday, between 9am and 5pm or emailing email@example.com
We will then contact Delhivery who will investigate. This process normally takes 72 hours and as soon as they let us know the outcome of the investigation we will be in touch.
Why haven’t I received my tracking details?
Tracking codes are automatically added to the dispatch confirmation email. Sometimes these emails are not delivered for the following reasons:
- Email has gone to Spam/Junk
- An incorrect email address has been input
- Order Management System error
If you haven't received your tracking details on the dispatch confirmation email please check your Spam/Junk folder & check the email you input into your order. If you still can't find the email please get in touch with our Customer Service team at firstname.lastname@example.org
How much is shipping and packaging?
We offer free delivery on all orders.
The product I have ordered is out of stock, when will it be available?
We always do our upmost to keep our stocks replenished, but if we are out of stock of your item you will be informed by our Customer Service team of the expected delivery date. (Till then, you just may have to depend on your spouse’s or partner’s favourite perfume.)
What happens if I am not in when my order arrives?
If you are not in when our carrier attempts delivery, they will post an information card through your letterbox with the relevant details.
Can I change or cancel an order?
Once your order has been accepted into our warehouse we are unable to make any changes to your order. We may be able to cancel your order if you contact us within 30 minutes of receiving your order confirmation (Monday - Friday 9am - 5pm), however this cannot be guaranteed. The best way to get in touch would be to call our Customer Service team on 18002091901 Monday to Friday, between 9am and 5pm. Due to the fast action required, we do not recommend using email to do this. Once again, we are unable to guarantee any requests to cancel an order. (Moral of the story: Try to be absolutely certain, before ordering your perfume.)
Can I purchase a Gift Card?
You can purchase a digital gift card which is valid for 12 months from date of purchase.
Why won’t my gift card code work?
Please make sure that you’re typing the code in correctly. If that doesn’t work, please check the expiry date. If the code is still in date, please contact our Customer Service team who will be happy to assist.
Can the product be delivered to remote places or in non-metropolitan cities?
Yes, Eze Perfumes can be delivered to most places. So, you can smell amazing in almost any corner of the country.
I want to get the delivery in 2 days. How can I do it?
We understand your eagerness on getting your package with Eze Perfumes. However, at this point, we do not deliver inside two days. We are working on making it available sooner for our customers.
What payment methods do you accept?
We accept many different types of payment. These include:
- Visa and MasterCard (including pre-paid cards)
- American Express
- Gift Card
When will I be charged for my order?
You'll be charged once your order has been accepted and payment has been captured.
What if I want a refund?
We want you to be 100% satisfied with your order but if you have changed your mind or are unhappy with your purchase, please contact our Customer Service team who will advise further. Rest assured; we will try our utmost to make it a sweet-smelling experience.
What do I do if I receive an incorrect item?
We have a number of checks in place to try and ensure the accuracy of the orders we send. If you have received an item which is different to that which you have ordered please contact us immediately on 18002091901 Monday – Friday, between 9am and 5pm, or email on email@example.com
How do I create an account?
Please go to the top of any page and click "Create Account / Sign in" and follow the simple steps.
What do I do if I’ve forgotten my password or need to reset it?
When attempting to log in, please ensure you have entered the correct email address and password. Don’t forget passwords are case sensitive so ensure your caps lock is not turned on. If the details are correct click "forgotten your password" and follow the simple steps to reset.
How do you pronounce Eze?
While many would pronounce it as Easy or Ease, we call it eh-zay. And once you get the hang of it, you will find creative ways to develop your very own ‘eh-zay’ vocabulary.
Ok, but why Eze?
Eze means ‘King’ in Igbo. It is also a palindrome, i.e., it reads the same backward or forward. Just like whether you spray on Eze in the morning or evening, you’re going to smell equally great!
What is Eze X?
While developing our range of perfumes we decided to go to the basics and shifted gears from botanicals to biology to find the ‘X Factor’ that we could add to our perfumes. And X we did find! X is the common chromosome/ part of our DNA that unites all genders, the common thread that runs through the whole of humanity.
What are the bottles made of?
Our 75ml and 30ml bottles have a glass body and an ABS cap with a metal pump. The vials are made of plastic with a plastic pump and cap.
What can I expect on purchasing an Eze bottle?
A perfume that is:
- cruelty free
- skin safe
- recyclable bottle
- premium fragrance/ experience at an affordable price
- long lasting, balanced perfume
- mild perfume that will not give you (or others) a headache
- fragrances that help accentuate your individuality
You would also need to get used to deep sighs of appreciation from those around you!
How much usage can I get out of a bottle?
75 ml - 937 sprays
30 ml - 375 sprays
3 ml vial - 15- 20 sprays
Is Eze Perfume manufactured in India or abroad?
Eze Perfumes are proudly manufactured in India.
Can we refill the bottle?
Eze Perfume bottles cannot be refilled and are for single use only. However, we might add, that the unique shape and design of the Eze bottle makes for a nice keepsake after you have used the perfume in it.
Can Eze Perfume bottles be recycled?
Yes, the glass bottles can be recycled. At Eze Perfumes, we are very conscious about doing our utmost for sustainability and the environment. We are trying to put together the logistics, in case you would like us to collect your empty bottle for recycling at our glass recycling plant. We should be able to come up with this solution soon.